What we invariably discover is that the customer has recently entered the dialog and attempted to assign a keyboard shortcut to another command. In these cases the general culprit tends to be the Keyboard shortcut tab of the SOLIDWORKS customization dialog. Both parties chuckle a bit when this occurs, until the seriousness of the situation sets in, that the customer is looking at performing a registry reset to fix this seemingly insignificant issue.Īfter a few minutes we typically discover that right-clicking on a component, dimension or entity will permit us to use the delete option from the shortcut menu (unless that has been hidden too!). On more than one occasion we have had customers contact our support team with what seems to be a benign symptom, the delete key not working with SOLIDWORKS? Sketch entities, Dimensions, or entire components, it does not seem to matter what we attempt to delete, the delete key will simply not work.
